本書詳細闡述了導游的業(yè)務知識和帶團技巧，著重培養(yǎng)英語導游的實際工作能力，幫助在校學生考取英語導游資格證，指導導游解決帶團工作中遇到的各種問題，熟悉導游服務規(guī)范，培養(yǎng)他們分析問題、解決問題的能力。
本書是21世紀旅游管理專業(yè)系列教材叢書之一。本書是一本導游英語專業(yè)教材，全書共12課，每課包括五大部分。本書詳細闡述了導游的業(yè)務知識和帶團技巧。本書適用于旅游管理專業(yè)導游英語課程，高等職業(yè)技術學院導游專業(yè)，以及在職導游人員和有志從事導游工作的人員。
Unit 1 Receiving the Guests
Background and Direction
Dialogue 1:Meeting Tourists at the Airport
Dialogue 2:Meeting Tourists at the Station
Reading:Welcome Speech
Exercises
Supplementary Reading:Jiuzhaigou Valley
Unit 2 On the Way to Hotel
Backgroud and Direction
Dialogue 1:On the Way to the Hotel(1)
Dialogue 2:On the Way to the Hotel(2)
Reading:Wuhan Internation Exhibiton Center
Exercises
Supplementary Reading:Mount Huangshan
Unit 3 Arriving at the Hotel
Backgroud and Direction
Dialogue 1:Check-in at the Hotel
Dialogue 2:Checking Out
Reading:Hospitality Industry
Exercises
Supplementary Reading:The Imperial Mausoleum and Terracootta Army
Unit 4 Talking about the Tour Arrangement
Background and Direction
Dialogue 1:Discussing the Itinerary
Dialogue 2:Travel Arrangement
Reading:Package Tour
Exercises
Supplementary Reading:Suzhou Gardens
Unit 5 Shopping
Background and Direction
Dialogue 1:At the Souvenir Shop
Dialogue 2:At the Arts and Crafts Store
Reading:Jianghan Road Commercial Pedestrian Street
Exercises
Supplementary Reading:The Summer Palace
Unit 6 Tours of Historical Sites and Relics
Background and Direction
Dialogue 1:Visiting the Confucius Temple
Dialogue 2:One-day Tour of Wuhan
Reading:Yellow Crane Tower
Exercises
Supplementary Reading:The Great Wall
Unit 7 City Tours
Background and Direction
Dialogue 1:Walking on Fifth Avenue
Dialogue 2:A Trip to Yu Yuan Garden
Reading:Wuhan
Exercises
Supplementary Reading:Shenzhen
Unit 8 Tours of Mountains
Background and Direction
Dialogue 1:On Huangshan
Dialogue 2:Sightseeing in Lushan
Reading:Wudang Mountain
Exercises
Supplementary Reading:Mount Tai
Unit 9 Tours of Caves
Background and Direction
Dialogue 1:Marvelling at the Mogao Grottoes
Dialogue 2:Chatting about the Longmen Caves
Reading:Mogao Grottoes
Exercises
Supplementary Reading:The West Lake of Hangzhou
Unit 10 Tours of Rivers and Lakes
Background and Direction
Dialogue 1:A Trip in Guilin
Dialogue 2:Watching Waterfalls in Front of "Huangguoshu Falls"
Reading:The Beautiful East Lake
Exercises
Supplementary Reading:Guilin
Unit 11 Tours of Temples
Background and Direction
Dialogue 1:Visiting the Jade Buddha Temple
Dialogue 2:Visiting the White Horse Temple
Reading:Guiyuan Temple
Exercises
Supplementary Reading:Hainan Island
Unit 12 Departure
Background and Direction
Dialogue 1:Bidding Farewell
Dialogue 2:Seeing Guests off at the Airport
Reading:A Farewell Speech
Exercises
Supplementary Reading:Home of the Tibetan People
Keys to Exercises
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5
Appendix 6
參考書目
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