PART Ⅰ ENGLISH FOR INBOUND TOUR GUIDES
Unit 1 Meeting the Tourists
Section 1 Situational Conversations
Conversation 1 Meeting the New Arrivals atthe Airport
Conversation 2 Going through the CustomsFormalities
Conversation 3 On the Way to theHotel
Section 2 Text A WelcomeSpeech
Unit 2 Accommodation
Section 1 Situational Conversations
Conversation 1 Checking in
Conversation 2 Handling Complaint aboutthe Housekeeping Service
Conversation 3 Checking out
Section 2 Text Lily Hotel
Unit 3 Dining
Section 1 Situational Conversations

PART Ⅰ  ENGLISH FOR INBOUND  TOUR  GUIDES
  Unit 1  Meeting the Tourists
    Section 1  Situational Conversations
    Conversation 1  Meeting the New Arrivals atthe Airport
    Conversation 2  Going through the CustomsFormalities
    Conversation 3  On the Way to theHotel
    Section 2  Text  A WelcomeSpeech
  Unit 2  Accommodation
    Section 1  Situational Conversations
    Conversation 1  Checking in
    Conversation 2  Handling Complaint aboutthe Housekeeping Service
    Conversation 3  Checking out
    Section 2  Text  Lily Hotel
  Unit 3  Dining
    Section 1  Situational Conversations
    Conversation 1  Seating the Guests
    Conversation 2  At the ChineseRestaurant
    Conversation 3  At the WesternRestaurant
    Section 2  Text  Beijing RoastDuck
  Unit 4  Transportation
    Section 1  Situational Conversations
    Conversation 1  Asking the Way
    Conversation 2  Booking Tickets
    Conversation 3  Leading a Tour Group toTake the Train
    Section 2  Text  Public Transportationof Beijing
  Unit 5  Sightseeing
    Section 1  Situational Conversations
    Conversation 1  Conducting a SightseeingTour in Hangzhou
    Conversation 2  Taking a Natural SceneryTour in China
    Conversation 3  Visiting the Jade BuddhaTemple
    Section 2  Text  The Yangtze ThreeGorges
  Unit 6  Shopping
    Section 1  Situational Conversations
    Conversation 1  At the Arts and CraftStore
    Conversation 2  At the DepartmentStore
    Conversation 3  At the SouvenirDepartment
    Section 2  Text  Shanghai CarpetFactory
  Unit 7  Entertainment
    Section 1  Situational Conversations
    Conversation 1  Talking about theRecreation and Fitness Center
    Conversation 2  Booking Tickets for PekingOpera
    Conversation 3  Making Appointment
    Section 2  Text  Peking Opera
  Unit 8  Farewell
    Section 1  Situational Conversations
    Conversation 1  Bidding Farewell to theTourist
    Conversation 2  Checking in at theAirport
    Conversation 3  Seeing the Touristoff
    Section 2  Text  A FarewellSpeech
PART Ⅱ  TOPICS FOR FOREIGN TOURISTS
  Unit 9  Introduction to China
  Unit 10  History of China
  Unit 11  Population and Nationalities of China
  Unit 12  Political System of China
  Unit 13  The Present Status of Education and PublicHealth in China
  Unit 14  Economic Reform and Opening to the OutsideWorld
  Unit 15  Traditional Chinese Medicine
  Unit 16  Wushu and Taijiquan
  Unit 17  Religions of China
  Unit 18  Local Products
PART  Ⅲ  ENGLISH FOR  OUTBOUND  TOURLEADERS
  Unit 19  At the Airport
    Section 1  Situational Conversations
    Conversation 1  At the InformationDesk
    Conversation 2  At the Check-inCounter
    Conversation 3  Going through the SecurityCheck
    Conversation 4  At the Transfer Desk
    Conversation 5  Flight is Delayed
    Conversation 6  Luggage Claim
    Conversation 7  Handling the ImmigrationProcedures
    Conversation 8  Handling the EmigrationProcedures
    Section 2  Text  The Duty of a TourLeader
  Unit 20  On the Plane
    Section 1  Situational Conversations
    Conversation 1  Asking for Drinks
    Conversation 2  Meals on Board
    Conversation 3  Airsickness
    Conversation 4  Feeling a Little Cold
    Conversation 5  Asking for Entry Cards andCustoms
    Declarations
    Conversation 6  Inquiry
    Section 2  Text  Air Travel Tips toMake Your Flight Easier
  Unit 21  At the Hotel
    Section 1  Situational Conversations
    Conversation 1   Checking in
    Conversation 2  Room Service
    Conversation 3  Wake-up Call Service
    Conversation 4  Laundry Service
    Conversation 5  Checking out
    Conversation 6  Reservation
    Section 2  Text  Classifications ofHotels
  Unit 22  At the Restaurant and Bar
    Section 1  Situational Conversations
    Conversation 1   Arranging the TourGroup to Have a Meal
    Conversation 2  Ordering Dinner
    Conversation 3  Bill Payment
    Conversation 4  At the Bar
    Section 2  Text  Western TableEtiquettes
  Unit 23  Shopping
    Section 1  Situational Conversations
    Conversation 1  Buying Cosmetics
    Conversation 2  Buying Watches
    Conversation 3  Buying Some Fish Oil andSheep Oil Skin Care Items
    Conversation 4  Buying Fruits
    Conversation 5  Returning Goods for aRefund
    Conversation 6  In the Duty Free Shop
    Conversation 7  Inquiring about a TaxRefund
    Section 2  Text  Hong Kong--theShoppingParadise
  Unit 24  Transportation
    Section 1  Situational Conversations
    Conversation 1  Taking a Taxi
    Conversation 2  Taking a Bus
    Conversation 3  Taking the Subway
    Section 2  Text  London's 5Airports
  Unit 25  Sightseeing and Entertainment
    Section 1  Situational Conversations
    Conversation 1  Buying AdmissionTickets
    Conversation 2  Watching aPerformance
    Conversation 3  Taking a GroupPicture
    ConversatiOn 4  Enjoying the RecreationalCenter
    Section 2  Text  The Floating Citywithout Auto
  Unit 26  Safety abroad
    Section 1  Situational Conversations
    Conversation 1  Reporting to thePolice
    Conversation 2  About Security in theHotel
    Conversation 3  The Passport Loss of aTourist
    Section 2  Text  Safety Tips inRome