目 錄
Unit 1 Basic Knowledge of Business Letter Writing
1.1Introduction
1.2 The principles of Business Letter Writing
1.3 Preparation before Writing
1.4Useful sentences in Business Letters
Words and vocabulary
Supplementary Reading
Exercises

Unit 2 Establishing Business Relations
2.1Introduction
2.2 Writing Skills
2.3 Letters Samples
2.4 Useful sentences in Business Letters
Words and vocabulary
Supplementary Reading
Exercises

Unit 3 Inquiries and Replies
3.1 Inquiry
3.2Reply
3.3 useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 4 Credit investigation
4.1Introduction
4.2 Letter Samples
4.3useful sentences
Words and vocabulary
Supplementary Reading
Exercises
Unit 5 Quotation and Offers
5.1 introductions
5.2 writing skills
5.3 Letter Samples
5.4 Some useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 6 Counter Offers
6.1Introduction
6.2 writing skills
6.3 Letters Samples
6.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 7 Orders, Acceptance and Rejections
7.1Introduction
7.2 writing skills
7.3 Letters Samples
7.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 8 Sales Promotion
8.1Introduction
8.2 writing skills
8.3 Letters Samples
8.4Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 9 Establishment of L/C and Amendment
9.1Introduction
9.2 writing skills
9.3 Letters Samples
9.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 10 Packing
10.1Introduction
10.2 writing skills
10.3 Letters Samples
10.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 11 Shipment
11.1Introduction
11.2 writing skills
11.3 Letters Samples
11.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 12 Insurance
12.1Introduction
12.2 writing skills
12.3 Letters Samples
12.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Unit 13 Claims
13.1Introduction
13.2 writing skills
13.3 Letters Samples
13.4 Useful sentences
Words and vocabulary
Supplementary Reading
Exercises

Appendix A Useful Abbreviations in International Trade
Appendix B the Relevant Documents and Other Useful Expressions