《商務秘書英語(第二版)》的內(nèi)容設(shè)計從學生的就業(yè)需求出發(fā)，由淺入深，分秘書的職業(yè)技能和商務活動中所涉及的專業(yè)知識兩大板塊，突出職業(yè)秘書工作中與經(jīng)濟活動相關(guān)的商務知識的重要性。以一位初涉職場的秘書從認識秘書職業(yè)開始，一步步掌握工作中必需的基本職業(yè)技能，再到職業(yè)提升所必要的專業(yè)知識，從聽說讀寫等方面全方位培養(yǎng)和提高學生的商務秘書英語綜合應用能力。本書適合大中專文秘、商務英語、國際貿(mào)易、會展等專業(yè)學生的教學用書，也可作為相關(guān)在職人員培訓的教材，以及英語愛好者和文秘從業(yè)人員的自學用書。
《商務秘書英語(第二版)》重點是提高秘書專業(yè)學生的英語崗位應用能力和通過閱讀獲取信息的能力，再版在Part A部分增補了口語練習，與當前的崗位能力考證和工作場景密切相關(guān)；Part B部分增補了閱讀判讀題。此外，本書中的本節(jié)要點、課文對話和聽力練習采用二維碼形式，便于讀者直接掃描獲得相關(guān)知識和聽力。
馮修文，副教授，上海劍橋?qū)W院。主編文秘類教材6部，其他專業(yè)英語類教材10部。在核心期刊及期刊發(fā)表學術(shù)論文二十余篇，承擔上海市級課題兩項，其中一項為上海市"十一五"重點課題。
Chapter I Being a Secretary
Section One Knowing Career
Section Two Adapting to Working Surroundings
Section Three First Impression
Chapter II Interpersonal Relations
Section One Getting along with People
Section Two Asking for Advice
Section Three Expressing Opinions
Chapter III Daily Business
Section One Reception
Section Two Answering and Making Phone Calls
Section Three Office Equipment
Chapter IV Management of Business
Section One Something Urgent
Section Two Letter Processing
Section Three Complaint Settlement
Chapter V Arranging Activities
Section One Making Agenda
Section Two Arranging Meetings
Section Three Recreational Activities
Chapter VI Business Knowledge
Section One Human Resources
Section Two Business Activities
Section Three Business Etiquettes
Section Four Market Research
Section Five Public Relations
Chapter VII Trade Knowledge
Section One Establishing Trade Relations
Section Two Agency
Section Three Business Terms
Section Four Concluding Business
Section Five Shipment and Insurance
Chapter VIII Exhibition and Conference
Section One Project Planning
Section Two Exhibition Planning
Section Three Exhibition Reception
Section Four Exhibit Introduction
Section Five After-Show Work
Bibliography
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