定 價:34.8 元
叢書名:21世紀(jì)高職高專規(guī)劃教材·旅游管理系列
- 作者:王青主編
- 出版時間:2017/5/1
- ISBN:9787300238043
- 出 版 社:中國人民大學(xué)出版社
- 中圖法分類:F590.633
- 頁碼:224
- 紙張:膠版紙
- 版次:1
- 開本:16K
《英語導(dǎo)游實訓(xùn)教程》是一本以英文導(dǎo)游工作流程為主線、圍繞真實工作任務(wù)、突出旅游行業(yè)工作語言功能的行業(yè)英語教材。本教材選取符合導(dǎo)游服務(wù)流程的典型工作情景,既有國際旅游企業(yè)的*新工作模式,又不脫離涉外導(dǎo)游的核心工作軌跡,其所涉及的工作流程和理念適合各種類型的旅游企業(yè)。
王青(1970-),教授,2005年赴澳大利亞OLI學(xué)院研修,2007年北京外國語大學(xué)國內(nèi)訪問學(xué)者。近幾年,主、參編“十一五”國家級規(guī)劃教材8冊,主編“十二五”國家級規(guī)劃教材《酒店情景英語(第二版)》1冊,主編“十二五”省級規(guī)劃教材《酒店英語實訓(xùn)教程》1冊。主持省級以上教科研項目6項。公開發(fā)表三類以上論文十余篇,出版專著1部。主持省級教學(xué)成果一、二等獎各1項,參與省級教學(xué)成果一、三等獎各1項。主持3門省級精品(資源共享)課程、2門院級精品課程的建設(shè)。2012年以來,指導(dǎo)學(xué)生獲全國職業(yè)院校技能大賽高職組導(dǎo)游服務(wù)賽項(英文組)一、二、三等獎各1項,省級技能大賽一等獎7項,獲全國技能大賽優(yōu)秀指導(dǎo)教師獎2項。
About a tour guide
Procedure I Preparations for meeting the tour group
Unit 1 Travel plan analysis
Unit 2 Tour group analysis
Unit 3 Oversight in travel plan
Unit 4 Receiving the special group
Procedure II Meeting a tour group
Unit 1 Preparations for meeting a tour group
Unit 2 Delivering a welcome speech
Unit 3 On-the-way introduction
Procedure III Check-in
Unit 1 About a hotel
Unit 2 Register
Unit 3 Enjoy the first meal
Unit 4 Deal with problems and accidents
Procedure IV Talking about the itinerary
Unit 1 Checking the itinerary
Unit 2 Handling emergencies
Procedure V Sightseeing
Unit 1 Introducing important tourist attractions
Unit 2 Introducing important tour routes
Unit 3 Dealing with special cases
Procedure VI Other services
Unit 1 Introducing specialty food
Unit 2 Recommending recreational activities
Unit 3 Recommending tourism commodities
Procedure VII Seeing off tourists
Unit 1 Preparing for seeing off tourists
Unit 2 Seeing off guests at the airport
Unit 3 Handling emergencies
References
It is essential for a travel plan to work successfully that is a person should be appointed as travel plan coordinator, as they will be the person responsible for the effective implementation of the travel plan and the measures it contains. The role of the travel plan coordinator and their responsibilities, which are specific to each individual travel plan, will be set out within an approved travel plan, which needs to be agreed with the local planning authority and transport authority when required as part of a planning approval. Whilst the role of the travel plan coordinator and their responsibilities will be bespoke to a development, they usually include: 1.Implementing travel plan measures.
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