《新編國際商務英語函電（第2版）/21世紀國際商務教材教輔系列》從信函格式以及建立業(yè)務關系、詢盤、發(fā)盤、還盤、訂單和成交、支付、信用證、裝運、保險、投訴和索賠十章對外經(jīng)貿商務活動的運作過程加以介紹。每章包括內容簡介、國際貿易往來函、詞語注釋、練習題四大部分。部分章節(jié)配有外貿全真單據(jù)，具實用性。
編寫說明
The Layout of a Business Letter
信函格式
Chapter One Establishing Business Relations
第一章 建立業(yè)務關系
Lesson 0Be
（A）Request for the Establishment of Business Relations
（B）Reply to the Above
Lesson Two
（A）Self-introduction and Sending Materials
（B）Reply to the Above
Lesson Three
Making a Self-introduction
Chapter Two Enquiries
第二章 詢盤
Lesson Four
（A）An Enquiry for Men’s and Ladies’Sports Wear
（B）Reply to the Above
Lesson Five
（A）An Enquiry for Electric Fans
（B）Reply to the Above
Lesson Six
A Specific Enquiry for Children’S T．shirts
Chapter Three Offer8
第三章 發(fā)盤
Lesson Seven
（A）A Quotation for Mountain Bikes
（B）Reply to the Above
Lesson Eight
（A）An Offer for Ladies'Shoes
（B）Reply to the Above
Lesson Nine
Sending a Proforma Invoice
Chapter Four Counter Offers
第四章 還盤
Lesson Ten
（A）A Firm Counter Offer for Storage Box
（B）Reply to the Above
Lesson Eleven
（A）A Counter Offer for Flash Disk
（B）Reply to the Above
Lesson Twelve
Making a Concession
Chapter Five Orders&Conclusion of Business
第五章 訂單和成交
Lesson Thirteen
（A）Placing an Order
（B）Reply to the Above
Lesson Fourteen
（A）Placing a Duplicate Order
（B）Reply to the Above
Lesson Fifteen
Sending Countersigned Contract
Chapter Six Payment
第六章 支付
Lesson Sixteen
（A）Asking for Easier Payment Terms
（B）Reply to the Above
Lesson Seventeen
（A）Asking for Payment by D／A
（B）Reply to the Above
Lesson Eighteen
Arranging Payment by T／T
Chapter Seven Letters of Credit
第七章 信用證
Lesson Nineteen
（A）Rushing the Establishment of an L／C
（B）Reply to the Above
Lesson Twenty
（A）Making Amendment to an L／C
（B）Reply to the Above
Lesson Twenty—One
Asking for Extension of an L／C
Chapter Eight Shipment
第八章 裝運
Lesson Twenty—Two
（A）Urging Shipment
（B）Reply to the Above
Lesson Twenty—Three
（A）Asking for Advancing Shipment
（B）Reply to the Above
Lesson Twenty—Four
Shipping Instructions
Chapter Nine Insurance
第九章 保險
Lesson Twenty—Five
（A）Asking Seller to Cover Insurance
（B）Reply to the Above
Lesson Twenty-Six
（A）Asking for Excessive Insurance
（B）Reply to the Above
Lesson Twenty—Seven
Introduction to Insurance Practice
Chapter Ten Complaints&Claims
第十章 投訴和索賠
Lesson Twenty-Eight
（A）Complaint of Wrong Goods Delivered
（B）Reply to the Above
Lesson Twenty．Nine
（A）Claims for Poor—Packing
（B）Reply to the Above
Lesson Thirty
Lodging a Claim for Delay in Shipment
Appendix I Useful Phrases and Expressions
附錄一 常用詞匯
Appendix II The Main Ports in the World
附錄二 世界主要港口
參考文獻
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