ProjectⅠ Approaching Cross-border E-commerce
項(xiàng)目 1　走近跨境電商

Task 1 Understanding Cross - border E-commerce
任務(wù) 1　認(rèn)識(shí)跨境電商
Task 2 Learning about E-commerce Platforms
任務(wù) 2　了解電子商務(wù)平臺(tái)
Task 3 Distinguishing Modes of Cross-border E-commerce
任務(wù) 3　區(qū)分跨境電商模式
Task 4 Identifying Cross - border E-commerce Process
任務(wù) 4　辨識(shí)跨境電商流程
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

Project Ⅱ Becoming a Cross-border E-commerce Businessperson
項(xiàng)目 2　成為跨境電商

Task 1 Understanding Two Cross - border E-commerce Platforms
任務(wù) 1　認(rèn)識(shí)兩種跨境電商平臺(tái)
Task 2 Learning about How to Fulfill Cross-border E-commerce Tasks
任務(wù) 2　了解如何完成跨境電商任務(wù)
Task 3 Sourcing Products
任務(wù) 3　尋找貨源
Task 4 Registering an Online-shop and Marketing
任務(wù) 4　注冊(cè)開店及展開營銷
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

Project Ⅲ Linking Payment Platform
項(xiàng)目 3　鏈接支付平臺(tái)

Task 1 Understanding the Payment Platforms
任務(wù) 1　認(rèn)識(shí)支付平臺(tái)
Task 2 Selecting the Payment Platforms
任務(wù) 2　選擇支付平臺(tái)
Task3 Using the Payment Platforms
任務(wù) 3　使用平臺(tái)支付
Task 4 Handling the E - commerce Payment Dispute
任務(wù) 4　處理電子商務(wù)支付糾紛
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

Project Ⅳ Looking for Logistics Service Providers
項(xiàng)目 4　尋找物流商

Task 1 Selecting Logistics Service Providers
任務(wù) 1　選擇物流商
Task 2 Purchasing Shipping Insurance
任務(wù) 2　購買運(yùn)輸險(xiǎn)
Task 3 Delivering Products to Logistics Service Providers
任務(wù) 3　向物流商交付產(chǎn)品
Task 4 Managing Warehouse, Packaging and Shipping
任務(wù) 4　倉儲(chǔ)管理與包裝運(yùn)輸
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

ProjectⅤ Customs Clearance and Quality Control
項(xiàng)目 5　通關(guān)質(zhì)檢

Task 1 Understanding Customs
任務(wù) 1　認(rèn)識(shí)海關(guān)
Task 2 Understanding the Customs Clearance Process
任務(wù) 2　了解通關(guān)流程
Task 3 Dealing with Customs Clearance
任務(wù) 3　處理通關(guān)問題
Task 4 Knowing Clearly the Tax Refund Process
任務(wù) 4　清楚退稅流程
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

Project Ⅵ Management of a Cross-border E-Commerce Platform
項(xiàng)目 6　管理跨境電商平臺(tái)

Task 1 Promoting Products
任務(wù) 1　推廣產(chǎn)品
Task 2 Managing Orders
任務(wù) 2　管理訂單
Task 3 Analyzing Platform Data
任務(wù) 3　分析平臺(tái)數(shù)據(jù)
Task 4 Maintaining Customer Relationship
任務(wù) 4　維護(hù)客戶關(guān)系
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

Project Ⅶ Learning about an Overseas Warehouse and a Bonded Area
項(xiàng)目 7　認(rèn)識(shí)海外倉和保稅區(qū)

Task 1 Understanding an Overseas Warehouse
任務(wù) 1　認(rèn)識(shí)海外倉
Task 2 Utilizing an Overseas Warehouse
任務(wù) 2　利用海外倉
Task 3 Learning about a Bonded Area
任務(wù) 3　了解保稅區(qū)
Task4 Making Use of a Bonded Area
任務(wù) 4　使用保稅區(qū)
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

Project Ⅷ Improving After-sales Services
項(xiàng)目 8　做好售后服務(wù)

Task 1 Resolving Disputes about Product Quality
任務(wù) 1　解決產(chǎn)品質(zhì)量爭(zhēng)議
Task 2 Settling Disagreements on Product Loss
任務(wù) 2　調(diào)解產(chǎn)品損失糾紛
Task 3 Handling Customer Complaints
任務(wù) 3　化解客戶投訴
Task 4 Dealing with Negative Feedback
任務(wù) 4　處理客戶差評(píng)
Task 5 Learning More: Video Clips Watching and Dubbing
任務(wù) 5　視野拓展：視頻欣賞與配音

參考文獻(xiàn)