本書分為8個單元, 每一章節(jié)分為導(dǎo)入、課中、課后三大板塊。導(dǎo)入部分為學(xué)生提供與單元主題相關(guān)的詞匯和文化知識, 激發(fā)學(xué)生學(xué)習(xí)興趣; 課中部分分為兩大情境學(xué)習(xí)situation 1&2, 在每個情境中詳細(xì)講解專業(yè)所需掌握的知識和技能; 課后部分為單元的綜合練習(xí), 將知識和技能融會貫通, 提升學(xué)生學(xué)以致用的能力, 任務(wù)主要采用Individual Work和Group Work 兩類, 提升學(xué)生獨立思考能力和小組協(xié)作能力。
Unit 1 Dress Code in the Workplace
Lead-in
While Class
Situation 1 Dress Formally in the Workplace
Situation 2 Dress Business Casual in the Workplace
After Class
Unit 2 Phone Cal.t Handling
Lead-in
While Class
Situation 1 Phone Call Making and Handling
Situation 2 Complaint Phone Calls
After Class
Unit 3 Daily Reception
Lead-in
While Class
Situation 1 Daily Reception at Workplace
Situation 2 Daily Reception out of Workplace
After Class
Unit 4 Business Travel Arrangement
Lead-in
While Class
Situation 1 Preparation for Business Travel
Situation 2 Accommodation for Business Travel
After Class
Unit 5 Sociat Activity and Etiquette
Lead-in
While Class
Situation 1 Formal Banquet Preparation
Situation 2 Socialize in Cross-cultural Banquet
After Class
Unit 6 Meeting Arrangement
Lead-in
While Class
Situation 1 Before Meeting
Situation 2 While Meeting
After Class
Unit 7 Mail Handling
Lead-in
While Class
Situation 1 Paper Mail Handling
Situation 2 Email Writing
After Class
Unit 8 Business Negotiation
Lead-in
While Class
Situation 1 Business Negotiation Preparation
Situation 2 Closing Business Negotiation with Contract
After Class
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