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關于我們
 書單推薦 新書推薦 |
企業(yè)導師制實操指南：以結構化在崗培訓激活組織賦能系統(tǒng)，批量復制人才 
定 價：59 元
9 7 4 8 4 7 5 1 3 2 8 1 5 讀者對象:1.企業(yè)內部培訓管理者、人才發(fā)展負責人、學習發(fā)展負責人 2.人力資源管理者、企業(yè)大學工作者 3.想要解決人才在企業(yè)內部加速成長的企業(yè)家、高管 4.專兼職老師的專業(yè)讀物 
本書作者基于5年的深耕研究，結合15年的人力資源管理相關方面的工作經驗，梳理出一本幫助企業(yè)零基礎地實施導師制的工具書，意在以結構化在崗培訓激活組織賦能系統(tǒng)，批量復制人才。本書先是梳理實施導師制需要了解的關鍵內容，再按照實施導師制的步驟，教讀者逐步實施導師制。書中不僅提供關鍵表單、工具，還提供避坑指南、成功案例等。本書特別適用于處于快速發(fā)展階段、需要大量培養(yǎng)新員工的企業(yè)的人才發(fā)展工作者，同時也是有后備/新晉管理人員、銷售人員、技術人員等人才培養(yǎng)需求的企業(yè)的人才發(fā)展工作者的重要實踐工具書。
吳穗敏（Crystal WU）擁有超過20年國企、外企、民企的業(yè)務部門和職能部門的任職經歷，對企業(yè)不同情形下的業(yè)務需求、培訓與業(yè)務的關聯(lián)頗有研究，尤其是在人才發(fā)展領域和學習技術領域，包括結構化在崗培訓及導師制、任職資格體系建設、勝任力建模及測評、人才盤點、培養(yǎng)體系搭建、關鍵人才發(fā)展項目等領域，積累了深厚的理論功底和豐富的實踐經驗。個人郵箱：crystal_wsm33@hotmail.com微信號：Crystal_WU_TD秦文靖 擁有超過10年世界500強企業(yè)人才發(fā)展管理任職經歷；具備臨床醫(yī)學、人力資源管理學、心理學專業(yè)背景；國內某醫(yī)學高校繼續(xù)教育學院特約講師、學院管理類咨詢顧問；深耕組織人才發(fā)展領域和新生代團隊管理，特別在校招生的結構化在崗培訓及導師制的線上、線下項目上積累了深厚的理論功底和豐富的實踐經驗。個人郵箱：qinwenjing123@139.com微信號：QinElsa123
第1章 企業(yè)導師制概述······································································1
1.1 導師與導師制·········································································1 1.2 企業(yè)常見的導師與導師制··························································3 企業(yè)導師類型·········································································3 導師與教練············································································5 企業(yè)導師制類型······································································6 1.3 企業(yè)導師制的價值·································································10 企業(yè)層面·············································································10 導師層面·············································································11 被輔導者層面·······································································11 1.4 企業(yè)導師制的成功要素····························································12 企業(yè)導師制應用的常見痛點·····················································12 企業(yè)導師制項目的成功要素·····················································14 1.5 嵌入S-OJT的導師制項目AD5SE模型介紹·································16 S-OJT的起源·······································································16 AD5SE模型介紹···································································17 本章關鍵點·················································································19 第2章 獲取共識是導師制成功的基礎··················································20 2.1 確認人才需求·······································································20 銷售能力復制·······································································20 連鎖/零售行業(yè)的人才培養(yǎng)·······················································21 專業(yè)技能類人才培養(yǎng)······························································22 2.2 獲取高管支持·······································································25 2.3 制定導師制項目的目標宣言·····················································27 建立價值證據鏈····································································27 制定項目目標宣言·································································30 本章關鍵點·················································································33 第3章 編寫導師管理制度，從制度層面保障導師制落地··························34 3.1 導師的選拔制度（選）···························································35 導師的類型、角色和職責························································35 導師的勝任標準····································································37 導師的招募··········································································39 導師的選拔··········································································40 3.2 導師的任用管理制度（用）·····················································40 檔案管理·············································································40 績效管理·············································································41 積分管理·············································································42 退出機制·············································································42 3.3 導師的發(fā)展和培養(yǎng)體系（育）··················································43 導師的發(fā)展通道····································································43 導師的認證··········································································44 導師學習地圖·······································································45 3.4 導師的激勵制度（激勵）························································46 評優(yōu)與表彰··········································································47 現(xiàn)金報酬與獎勵····································································47 發(fā)放導師紀念品····································································48 與績效、能力提升、晉升等相關的激勵措施································48 本章關鍵點·················································································51 第4章 設計導師制項目，推動導師制執(zhí)行············································52 4.1 項目的整體設計····································································52 項目范圍·············································································52 項目周期·············································································53 項目類型·············································································53 師徒匹配·············································································54 活動設計·············································································56 項目設計的整體呈現(xiàn)······························································57 4.2 項目的進度管理····································································58 確定進度目標·······································································58 編制進度計劃·······································································59 4.3 項目的人力資源、干系人及溝通管理·········································60 項目發(fā)起人：重點管理···························································61 業(yè)務部門：令其滿意······························································62 導師：監(jiān)督··········································································62 被輔導者：隨時告知······························································63 項目執(zhí)行者：隨時告知···························································63 4.4 項目的風險管理····································································64 來自項目發(fā)起人和業(yè)務部門的風險············································65 來自導師的風險····································································65 來自被輔導者的風險······························································65 來自項目執(zhí)行者的風險···························································66 本章關鍵點·················································································67 第5章 啟動導師制項目，多方培育導師文化·········································68 5.1 儀式強化·············································································68 拜師儀式流程·······································································69 拜師帖、收徒帖····································································69 簽訂師徒協(xié)議·······································································71 5.2 領導率先·············································································72 認知層面·············································································72 行為層面·············································································73 表率層面·············································································74 5.3 標桿示范·············································································74 標桿示范的內容····································································75 標桿示范的宣導····································································75 5.4 培訓宣導·············································································76 培訓對象和時機的選取···························································76 培訓內容的開發(fā)與設計···························································77 培訓形式的匹配····································································77 本章關鍵點·················································································80 第6章 開發(fā)導師手冊，支持導師成功··················································81 6.1 新人導師帶教手冊的編寫························································83 工作任務分析·······································································83 手冊內容編寫·······································································86 6.2 新管理者輔導手冊的編寫························································92 建標：建立管理者的能力素質標準············································92 對標：找準測評工具，確定學員能力的優(yōu)劣勢·····························96 達標：找準提升內容和方式，實現(xiàn)能力靶向培養(yǎng)··························97 本章關鍵點·················································································99 第7章 賦能師徒，拉動師徒關系建立·················································100 7.1 賦能導師············································································101 初級導師賦能······································································101 中級導師賦能······································································102 高級導師賦能······································································103 資深導師賦能······································································104 7.2 賦能徒弟············································································107 擺正心態(tài)············································································108 技能學習············································································110 增強信心············································································112 本章關鍵點················································································114 第8章 跟進及提供支持，保持師徒激情··············································115 8.1 項目跟進············································································115 跟進內容············································································116 跟進方式············································································117 跟進工具：電子系統(tǒng)·····························································119 進度反饋及公布機制·····························································121 8.2 提供支持············································································123 提供師徒所需的項目信息和材料··············································124 提供與項目相關的疑問解答····················································126 提供師徒所需的情感支持·······················································127 本章關鍵點················································································128 第9章 讓我們做得更好，評估并持續(xù)改善導師制項目····························129 9.1 評估項目成果和過程·····························································129 項目成果評估······································································130 項目過程評估······································································131 9.2 評選優(yōu)秀師徒······································································133 評選優(yōu)秀導師······································································134 評選優(yōu)秀徒弟······································································135 評選默契師徒······································································136 表彰優(yōu)秀師徒······································································136 9.3 制訂持續(xù)改善計劃································································137 項目變更管理······································································137 導師自我評估······································································138 本章關鍵點················································································141 第10章 企業(yè)導師制最佳實踐分享······················································142 10.1 金融企業(yè)關鍵核心崗位的導師制項目······································142 項目背景············································································142 項目目標············································································143 項目難點············································································143 項目解決方案······································································143 項目關鍵產出成果································································144 項目價值············································································144 10.2 消費品企業(yè)疫情下校招生的導師制項目···································144 項目背景············································································144 項目目標············································································145 項目難點············································································145 項目解決方案······································································145 項目關鍵產出成果································································146 項目價值············································································146 10.3 生產制造企業(yè)技能人才的導師制項目······································146 項目背景············································································146 項目目標············································································147 項目難點············································································147 項目解決方案······································································147 項目關鍵產出成果································································148 項目價值············································································148 10.4 中層管理者后備培養(yǎng)項目中的導師賦能···································149 10.5 一崗多能導師制項目···························································150 附錄 8個工具表單··········································································152 附錄1 導師自薦表····································································152 附錄2 導師推薦表····································································153 附錄3 導師選拔評估表······························································154 附錄4 “新員工導師帶教輔導技巧”課程大綱································155 附錄5 “管理者后備導師輔導技巧”課程大綱································157 附錄6 基于嵌入S-OJT的導師制項目AD5SE 模型的過程評估表·········158 附錄7 被輔導者對導師的評估表··················································160 附錄8 導師自我評估及提升表·····················································161 參考文獻·························································································163 后 記·························································································165
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