Lesson 1 Talking on the phone 電話交談
Dialogue 1:Phone to someone打電話
Dialogue 2:Express willingness to meet表達見面的愿望
Dialogue 3:Making arrangements做安排
Basic understanding基礎(chǔ)知識
Key phrases關(guān)鍵詞語
Major expressions重要語句
Rechnical Link技術(shù)鏈接
Technical terms to know技術(shù)詞匯
Lesson 2 Business travel 商務(wù)旅游
Dialogue 1:Check in辦理登機牌
Dialogue 2:Going through immigration通過移民局
Dialogue 3:Going through the Customs過海關(guān)
Dialogue 4:Claiming baggage領(lǐng)取行李
Basic understanding基礎(chǔ)知識
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Lesson 3 Client reception
Lesson 4 Companies and Products
Lesson 5 Vising schedule
Lesson 6 Visting the company
Lesson 7 Meeting Arrangement
Lesson 8 Marketing
Lesson 9 Business consulting
Lesson 10 Customer Return
Lesson 11 Trade Fair
Lesson 12 Attending fairs
Lesson 13 Enqiries and offers
Lesson 14 Bargaining the price
Lesson 15 Placing an oraer
Lesson 16 Packing the goods
Lesson 17 Making shipment
Lesson 18 Payment
Lesson 19 Insurance
Lesson 20 E-commerce
Lesson 21 Business lunch and dinner
Appendix A trade contract
Appendix b an example business E-mail
Appendix C printing contract