前言
第1 章　數(shù)據(jù)和信息科學(xué)基礎(chǔ)知識(shí) ············ 1
引例 中國航運(yùn)大數(shù)據(jù)平臺(tái)項(xiàng)目 ················ 2
1.1 數(shù)據(jù)和信息的概念與關(guān)系 ·················· 6
1.1.1 數(shù)據(jù)的定義、分類和特征 ········· 6
1.1.2 信息的定義、分類和特征 ········· 9
1.1.3 知識(shí)的概念、分類和特征 ········ 11
1.1.4 數(shù)據(jù)與信息的區(qū)別和聯(lián)系 ········13
1.2 信息系統(tǒng)的概念和組成 ····················14
1.2.1 信息系統(tǒng)的概念和結(jié)構(gòu) ···········15
1.2.2 信息系統(tǒng)的組成和功能 ···········16
1.2.3 信息系統(tǒng)的發(fā)展歷程 ··············18
1.3 管理信息系統(tǒng)的概念和發(fā)展 ··············20
1.3.1 管理信息系統(tǒng)的概念 ··············20
1.3.2 管理信息系統(tǒng)的發(fā)展歷程 ········22
1.3.3 管理信息系統(tǒng)發(fā)展的新變化 ·····23
本章小結(jié) ·············································25
關(guān)鍵術(shù)語 ·············································25
習(xí)題 ···················································25
案例分析 招商物流的供應(yīng)鏈管理信息系統(tǒng)建設(shè) ······························26
第2 章　物流管理信息系統(tǒng)概述 ·············· 32
引例 物流管理信息系統(tǒng)中的倉儲(chǔ)管理系統(tǒng) ······························33
2.1 物流的概念和物流信息 ····················34
2.1.1 物流概念和基本職能 ··············34
2.1.2 物流信息及其特征 ·················39
2.2 物流管理的概念和內(nèi)容 ····················42
2.2.1 物流管理的含義及目的 ···········42
2.2.2 物流管理的特點(diǎn) ····················43
2.2.3 物流管理的內(nèi)容 ····················43
2.3 物流管理信息系統(tǒng)的結(jié)構(gòu)和功能 ········44
2.3.1 物流管理信息系統(tǒng)的概念 ········44
2.3.2 物流管理信息系統(tǒng)的結(jié)構(gòu) ········45
2.3.3 物流管理信息系統(tǒng)的功能 ········47
2.4 物流管理信息系統(tǒng)的發(fā)展趨勢(shì) ···········49
2.4.1 物流管理信息系統(tǒng)的發(fā)展階段 ···49
2.4.2 物流管理信息系統(tǒng)的發(fā)展趨勢(shì) ···50
本章小結(jié) ·············································51
關(guān)鍵術(shù)語 ·············································51
習(xí)題 ···················································52
案例分析 快遞背后的倉儲(chǔ)智能化關(guān)鍵技術(shù)：自動(dòng)分揀系統(tǒng) ···············53
第3 章　支撐物流管理的前沿信息技術(shù) ····· 54
引例 上汽通用五菱的數(shù)智化物流 ············55
3.1　大數(shù)據(jù)技術(shù) ····································56
3.1.1　大數(shù)據(jù)的來源 ·······················56
3.1.2　大數(shù)據(jù)的定義和特征 ··············57
3.1.3　大數(shù)據(jù)處理流程 ····················58
3.1.4　大數(shù)據(jù)分析方法 ····················60
3.1.5　大數(shù)據(jù)技術(shù)在物流中的應(yīng)用 ·····62
3.2　物聯(lián)網(wǎng)技術(shù) ····································63
3.2.1　物聯(lián)網(wǎng)的基本概念 ·················63
3.2.2　物聯(lián)網(wǎng)的三層架構(gòu)模式 ···········65
3.2.3　物聯(lián)網(wǎng)技術(shù)在物流中的應(yīng)用 ·····66
3.3　云計(jì)算技術(shù) ····································67
3.3.1　云計(jì)算的起源與發(fā)展 ··············67
3.3.2　云計(jì)算的定義和特征 ··············68
3.3.3　云計(jì)算的部署模型 ·················69
3.3.4　 云計(jì)算的體系結(jié)構(gòu)與技術(shù)
支持 ····································71
3.3.5　云計(jì)算技術(shù)在物流中的應(yīng)用 ·····73
3.4　區(qū)塊鏈技術(shù) ····································73
3.4.1　區(qū)塊鏈的產(chǎn)生與發(fā)展 ··············74
3.4.2　區(qū)塊鏈的定義與特征 ··············75
3.4.3　區(qū)塊鏈的核心技術(shù) ·················76
3.4.4　區(qū)塊鏈技術(shù)在物流中的應(yīng)用 ·····77
3.5　人工智能技術(shù) ·································79
3.5.1　人工智能的基本概念 ··············79
3.5.2　人工智能的發(fā)展歷程 ··············82
3.5.3　人工智能技術(shù)的應(yīng)用領(lǐng)域 ········83
3.5.4　 人工智能技術(shù)在物流中的
應(yīng)用 ····································85
本章小結(jié) ·············································87
關(guān)鍵術(shù)語 ·············································87
習(xí)題 ···················································87
案例分析 唯捷城配的成功升級(jí) ···············88
第4 章　物流信息的識(shí)別和處理 ·············· 90
引例 血液追蹤 ····································91
4.1　物流信息的自動(dòng)識(shí)別與采集技術(shù) ········92
4.1.1　條碼及掃描技術(shù) ····················92
4.1.2　射頻識(shí)別技術(shù) ·······················98
4.2　物流信息的跟蹤技術(shù) ····················· 102
4.2.1　地理信息系統(tǒng)技術(shù) ··············· 103
4.2.2　全球定位系統(tǒng)技術(shù) ··············· 105
4.3　物流管理信息系統(tǒng)的存儲(chǔ)和傳輸技術(shù) ··· 109
4.3.1　數(shù)據(jù)庫管理技術(shù) ·················· 109
4.3.2　局域網(wǎng)絡(luò)技術(shù) ······················111
4.3.3　數(shù)據(jù)倉庫 ··························· 113
4.4　物流信息的交換技術(shù) ····················· 116
4.4.1　EDI 的含義和特點(diǎn) ················ 116
4.4.2　EDI 的系統(tǒng)構(gòu)成及工作原理 ··· 117
4.4.3　EDI 在物流中的應(yīng)用 ············· 120
本章小結(jié) ··········································· 122
關(guān)鍵術(shù)語 ··········································· 122
習(xí)題 ················································· 122
案例分析 亞馬遜如何借助大數(shù)據(jù)給物流“降本增效” ·················· 123
第5 章　物流管理信息系統(tǒng)規(guī)劃 ············ 127
引例 京東物流的“5G 三連跳” ············· 128
5.1　物流管理信息系統(tǒng)規(guī)劃概述 ············ 129
5.1.1　諾蘭階段模型 ····················· 129
5.1.2　規(guī)劃的主要內(nèi)容 ·················· 130
5.1.3　規(guī)劃的步驟 ························ 131
5.1.4　規(guī)劃的特點(diǎn) ························ 131
5.1.5　規(guī)劃的目標(biāo) ························ 132
5.1.6　規(guī)劃的原則 ························ 132
5.2　物流管理信息系統(tǒng)規(guī)劃方法 ············ 133
5.2.1　關(guān)鍵成功因素法 ·················· 133
5.2.2　企業(yè)系統(tǒng)規(guī)劃法 ·················· 135
5.2.3　戰(zhàn)略目標(biāo)集轉(zhuǎn)化法 ··············· 135
5.3　 基于BSP 方法的物流管理信息系統(tǒng)
規(guī)劃 ··········································· 136
5.3.1　規(guī)劃的前期工作 ·················· 136
5.3.2　定義企業(yè)目標(biāo) ····················· 138
5.3.3　定義企業(yè)過程 ····················· 138
5.3.4　定義數(shù)據(jù)類 ························ 141
5.3.5　設(shè)計(jì)信息系統(tǒng)總體結(jié)構(gòu) ········· 142
5.3.6　BSP 方法的特點(diǎn)分析 ············ 145
5.4　組織安排與項(xiàng)目進(jìn)度的制定 ············ 146
5.4.1　系統(tǒng)實(shí)施的組織安排 ············ 146
5.4.2　項(xiàng)目進(jìn)度的制定 ·················· 147
本章小結(jié) ··········································· 148
關(guān)鍵術(shù)語 ··········································· 148
習(xí)題 ················································· 149
案例分析 國家電網(wǎng)與順豐供應(yīng)鏈深入物
流信息化合作 ······················ 150
第6 章　物流管理信息系統(tǒng)分析 ············ 152
引例 智能數(shù)據(jù)可視化分析助力傳統(tǒng)零售轉(zhuǎn)型智慧零售 ························ 153
6.1　物流管理信息系統(tǒng)分析概述 ············ 154
6.1.1　系統(tǒng)分析的目標(biāo)和步驟 ········· 154
6.1.2　系統(tǒng)分析的任務(wù) ·················· 155
6.2　物流管理信息系統(tǒng)的需求分析 ········· 156
6.2.1　系統(tǒng)調(diào)查的原則 ·················· 156
6.2.2　初步調(diào)查 ··························· 156
6.2.3　可行性分析 ························ 158
6.2.4　詳細(xì)調(diào)查 ··························· 159
6.3　 物流管理信息系統(tǒng)組織結(jié)構(gòu)與業(yè)務(wù)流程分析 ···················· 161
6.3.1　物流組織的構(gòu)成 ·················· 161
6.3.2　業(yè)務(wù)流程分析 ····················· 163
6.3.3　業(yè)務(wù)流程重組 ····················· 166
6.4　物流管理信息系統(tǒng)數(shù)據(jù)流程分析 ······ 168
6.4.1　數(shù)據(jù)流程分析的內(nèi)容 ············ 168
6.4.2　數(shù)據(jù)流程圖 ························ 169
6.4.3　數(shù)據(jù)字典 ··························· 172
本章小結(jié) ··········································· 174
關(guān)鍵術(shù)語 ··········································· 175
習(xí)題 ················································· 175
案例分析 中外運(yùn)物流管理信息系統(tǒng) ······ 176
第7 章　物流管理信息系統(tǒng)設(shè)計(jì) ············ 179
引例 北京郵政EMS 物流管理信息系統(tǒng) ··· 180
7.1　物流管理信息系統(tǒng)設(shè)計(jì)概述 ············ 182
7.1.1　系統(tǒng)設(shè)計(jì)的基本任務(wù) ············ 182
7.1.2　系統(tǒng)設(shè)計(jì)的方法 ·················· 183
7.2　總體結(jié)構(gòu)設(shè)計(jì) ······························· 183
7.2.1　系統(tǒng)劃分 ··························· 183
7.2.2　模塊化設(shè)計(jì) ························ 184
7.3　代碼設(shè)計(jì) ····································· 190
7.3.1　代碼的分類 ························ 190
7.3.2　代碼設(shè)計(jì)的主要步驟 ············ 192
7.3.3　代碼的校驗(yàn) ························ 192
7.4　數(shù)據(jù)庫設(shè)計(jì) ·································· 193
7.4.1　概念結(jié)構(gòu)設(shè)計(jì) ····················· 193
7.4.2　邏輯結(jié)構(gòu)設(shè)計(jì) ····················· 195
7.4.3　物理結(jié)構(gòu)設(shè)計(jì) ····················· 196
7.5　輸入輸出設(shè)計(jì) ······························· 197
7.5.1　輸入設(shè)計(jì) ··························· 197
7.5.2　輸出設(shè)計(jì) ··························· 198
7.5.3　I/O 用戶界面設(shè)計(jì) ················· 200
本章小結(jié) ··········································· 204
關(guān)鍵術(shù)語 ··········································· 205
習(xí)題 ················································· 205
案例分析 某廠庫存管理信息系統(tǒng)的分析與設(shè)計(jì) ········